Do you have friends or family living in other countries? If so, you’ll need to know the country calling codes! This handy list will tell you the code for every country in the world. So whether you’re traveling or just want to be able to call internationally from your home phone, this is the list for you. You can get an international phone number here.
Call Center Monitoring: Why You Need It & How to Excel at It If you’re running a call center, then it’s important to make sure that your agents are providing the best customer service possible. This can be difficult to do if you’re not able to constantly monitor their calls. That’s where call center monitoring […]
What is a RespOrg? What is a RespOrg? A RespOrg, or “Responsible Organization,” is a term used in the telecommunications industry. It refers to the organization that is responsible for assigning telephone numbers and routing calls. If you are a business owner, it is important to understand what a RespOrg is and why you need […]
The Importance of Customer Callback For Heightened Customer Experience In a world where customers have more choices than ever before, it is essential to provide them with an excellent customer experience in order to keep them coming back. One of the most important aspects of providing great customer service is callback. In this blog post, […]
What Is a Customer Satisfaction Score (CSAT) Do you know what your customer satisfaction score is? If not, you should find out! A customer satisfaction score (CSAT) is a metric that measures how happy customers are with your product or service. This can be a valuable tool for businesses to measure the effectiveness of their […]
PBX vs. VoIP: what are the differences? Making the switch from PBX to VoIP can be a big decision for any business. Both systems have their own set of pros and cons, and it can be difficult to decide which is right for you. In this blog post, we will discuss the differences between PBX […]
